Builder’s Club 2026
Customer Loyalty & Incentive Experience • Belize
Event Snapshot
A four-night customer incentive experience bringing 65 guests to a private-island resort in Belize — designed to reward valued relationships through shared adventure, downtime and celebration.
Industry
Building Materials
Attendance
65 Attendees
Duration
4 Nights
Resort
Prana Maya Island Resort
Partnership in Action
Planning It Together, In Destination
Before guests ever arrived, ICONS joined the client in Belize to experience the journey firsthand and shape the program alongside the partners who would help bring it to life.
With the client, resort partner and Tropic Air team all part of the planning process, the site visit became a working session — aligning air and arrival logistics, resort flow, dining, activities and event settings around one shared vision for the experience.
Watch Our Belize Reel
With the client, resort partner and Tropic Air team all part of the planning process, the site visit became a working session — aligning air and arrival logistics, resort flow, dining, activities and event settings around one shared vision for the experience.
Turning Customer Loyalty Into an Unforgettable Reward
For Matt’s Building Materials, the destination needed to feel worthy of the relationships being celebrated. ICONS curated a private-island experience in Belize that took Builder’s Club well beyond a traditional incentive trip.
From destination and resort selection to transportation strategy, activities and special events, the experience was designed around adventure, relaxation and authentic connection. Fishing, sailing, wellness and island celebrations created natural opportunities to spend meaningful time together, while the intimate setting made the trip feel personal, exclusive and genuinely different.
The result: an incentive experience that rewarded loyalty while strengthening the relationships behind the business.
ICONS Role
HOW ICONS HELPED BRING IT TO LIFE
ICONS led the destination curation, strategy and site-selection process for Builder’s Club, identifying an off-the-beaten-path Belize experience and building the travel and planning framework needed to make a private-island program work for the group.
DESTINATION CURATION & SITE SELECTION
• Belize destination strategy & resort evaluation
• Private-island resort selection & exclusive-use fit
• Contract strategy & negotiation
• Private-island resort selection & exclusive-use fit
• Contract strategy & negotiation
SITE INSPECTION & EXPERIENCE PLANNING
• Site inspection & in-destination planning trip
• Resort flow, dining & event-setting review
• Experience concepts, branding & program ideas
• Resort flow, dining & event-setting review
• Experience concepts, branding & program ideas
TRAVEL STRATEGY & PARTNER COORDINATION
• International, domestic air & boat logistics
• Tropic Air planning & client coordination
• Resort & local partner alignment
• Tropic Air planning & client coordination
• Resort & local partner alignment
The Right Incentive Destination Isn’t Always the Obvious One.
ICONS combines hotel-side expertise with deep destination knowledge to uncover the right fit, solve the logistics and build an experience around your group, goals and budget.